Website Farmer's Insurance

Customer Service Representative

Job Location: Wichita Falls, TX, 76301, USA
Job Category: Customer Service Representative
Job Type: Full-Time

Job Description
We are searching for energetic, service-oriented professionals. Prior experience is not necessary, as we will coach you to help our clients better understand their insurance needs. Our award winning training program will give you the skills you need to succeed including
personalized coaching and continuous agent mentorship. Your success is very important to us. We want you to have a rewarding career, with clients you enjoy working with, in an agency that promotes your personal and professional growth.

Salary: $13.00 – $17.00 per hour


  • Weekends and Holidays Off
  • Career Development and Growth
  • Hands-on training
  • Great work/life balance
  • Paid Time Off (PTO)
  • Employee Discount
  • Base salary based on experience



As an agency customer service representative, you will be empowered to oversee many
of the operations of the local agency:

  • Excite, engage and educate our customers through calls, emails, and text to inform them of our product offerings tailored to their specific needs
  • Communicate clearly, professionally and empathetically
  • Develop ongoing relationships within the community
  • Utilize databases to document and process insurance proposals and applications



You’ll thrive in this industry if you possess the following qualities:

  • Openness: Growth mindset, open to new ideas, embrace feedback
  • People-oriented: Strong interpersonal skills to build effective relationships
    and collaborate with customers and coworkers
  • Problem solver: Ability to quickly understand the problem and develop creative and
    workable solutions
  • Coachable: Embraces and applies feedback
  • IT: Basic computers skills are essential, experience with Microsoft Office is a plus

To apply for this job email your details to benjamin.jnoyes@farmersagency.com

Explore The Falls

Our city is filled to the brim with entrepreneurs, families of all ages, young professionals, college students, military families, airmen in training, and artists! We invite you to take a stroll to the Falls, walk the historic downtown to see the renowned World's Littlest Skyscraper and dine on local cuisine. We know you'll fall in love with Wichita Falls.

Membership Investment

Your investment in your Chamber comes with tangible benefits, from business and professional development to relationship-building opportunities. In addition, your investment continues to support Chamber programs and initiatives that positively impact business’s quality of life. We offer a range of investment options that align with your business objectives. We hope you see the Chamber as an extension of your business and allow us the opportunity to learn more about your challenges as well as successes.