Website Pratt & Whitney

Go Beyond


Position: Operations Sr Supervisor (M3)


Key Responsibilities:

  • Responsible for production operations, including but not limited to shop floor & workforce supervision, flow/throughput disruption management, productivity (Direct Labor Hours, Gross Margin, TAT & OTD), performance, scheduling (SEDs, Minimization of Over-dues), discipline, attendance, safety and quality.
  • Able to apply CORE (previously known as ACE), lean and other continuous improvement techniques to develop and implement process improvement initiatives aimed at increasing quality, reducing cost, enhancing throughput and delivery integrity.
  • Provide leadership, coaching, development & guidance to multi-skilled group of team members engaged in the manufacture and repair of hot section jet engine components.
  • Ensure employees are adequately trained and work in a safe and environmentally sound manner.
  • Execute business decisions in a fair and equitable manner, conduct biannual performance reviews, hold regular toolbox meetings, provide two-way communications, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives.
  • Sets day-to-day goals and objectives for production team members.
  • Ensure operator TPM compliance is strictly adhered to in order for optimum machine up-time and follow up on machine production return for down equipment.
  • Assist the Operations Manager in monitoring the department spending, including leading cost reduction initiatives.
  • Interfaces with customers to understand customer needs and issues, to ensure customers receive satisfactory standards of service.
  • Able to bridge business objectives across all operating shifts.
  • Actively participate in the EH&S Council, including leading & supporting various committee programs.
  • Any other duties and responsibilities as assigned by the Operations Manager.


Job Requirements:

  • Bachelor’s Degree with at least 5 years relevant experience in Mechanical/Manufacturing Engineering/Aeronautical
  • At least 6 years in supervisory/leadership role, with demonstrated skill and success in team leadership, facilitation & coaching skills.
  • Good knowledge of manufacturing techniques, shop practices, product / processes technologies and procedures.
  • Strong decision-making skills and consensus building ability.
  • Effective communication and interpersonal skills.
  • Good team player and process a “can do” attitude.
  • Must be flexible and available to assist all work shift schedules.
  • Proven flexibility / adaptability in high stress, ambiguous environments.
  • Proven ability to plan and prioritize.
  • Working knowledge of product / process technologies.
  • Strong computer skills.
  • US Citizenship required.


Position reports to:  Operations Manager

Shift/Hours:   C Shift (5:00 a.m. to 5:00 p.m. Friday thru Sunday). Subject to Change in the future, if needed for business reasons.

To apply, please submit resume and cover letter to Human Resources

To apply for this job email your details to melinda.tice@pwc.ca

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