Relationship Banker

Spherion is assisting a financial institution hire Relationship Bankers to provide personalized banking services with the overall purpose of providing quality and efficiency to members. This position will have a thorough understanding of transaction requirements and be able to effectively communicate all available options to them. They will educate members about our sales and service delivery options and refer the appropriate products and services matching the member’s needs. This position will also refer members to the appropriate source or channel to address their need. They will also be responsible for processing the regular transactions, such as receiving and pay out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly, and accurate manner.
Candidates must be available Monday- Friday 7:30am – 6:30pm and Saturdays on rotation from 8:45am – 12:30pm. Pay is depending on experience.

Responsibilities:
– Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions into bank records via the core processor. Cashes check and pays money from savings and checking account upon verification of signatures and members account balances.
– With a good understanding of the products/services offered and the member?s current relationship, offers information on products and services that can benefit the member and enhance their credit union relationship. Evaluates the needs of potential members and offers appropriate financial products and services.
– Prepares and compiles all documentation required for the new account opening process, account closure of process, account changes, and loan processes or transactions. All documentation must be completed in a timely, professional, and accurate manner.
– Troubleshoots and resolves member and internal inquiries in a timely, professional, and accurate manner. Informs and advises member of status or enhancements to current account productivity and suggests resolution on account disputes and other account activity.

Skills:
Must be able to understand, discuss and guide members with their financial business in a confidential manner and to accurately follow instructions and to resolve member dissatisfactions.
Must exhibit an optimistic, friendly, positive and up-beat attitude.
Must be a self-starter, disciplined and meet deadlines consistently without being reminded.
Must have excellent communication skills and dress in professional attire every day.
Must be detail oriented and organized.

Qualifications:
Professional banking or retail experience required
Cash handling experience
Candidate must have high school diploma
Must submit to background check and drug screen

Please register at www.spherion.com/apply. Once you’ve registered, please come to our office at 4020 Call Field Rd Monday-Friday between the hours of 9am- 4pm for a prescreen interview. We look forward to seeing you soon!